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Information really is power.
However, due to the complexity of business organizations and processes, the information that fuels this power is spread across a wide diversity of systems, databases and websites. As the information we need to do our jobs becomes more fragmented, integrating that information often results in a backlog of IT projects and requests – and lost opportunity and productivity for the business teams that IT supports.
Suddenly, information goes from empowering an organization to making it feel powerless.
So how do we corral and integrate data at the point of need? The answer is Ratchet-X.
Ratchet-X is an innovative platform that provides a highly flexible set of integration capabilities that allows software users to integrate any application with the other systems, applications and data sources in their IT environment … without requiring changes to the application.
For example, say you want to verify the address and acquire corporate demographics for new customers when you add them to your Customer Relationship Management (CRM) system. Without Ratchet-X, you have to navigate your way through and retype key information into each system to acquire and consolidate the information you need.
You must then either type or cut-and-paste the acquired data into your CRM application. This is a costly, time-consuming, tedious, and error-prone effort – more disintegration than true integration.
Wouldn’t it be better if an end user, without the assistance of a programmer, could automatically integrate this functionality into an application so that it’s performed precisely when and where the user needs it?
This is just one of many examples of how Ratchet-X provides a more efficient connection between people and the processes they perform. Click here to see this example in action.
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